Content, design, and usability news for content professionals.
7 Indispensable Factors that Helped Me Become a Better Writer
New video recordings of Raleigh API documentation workshop now available
How I record audio and video in workshops -- all the technical details, equipment, software, post-production techniques, and publishing methods
Watching the pros
Technical Writing Trends in 2019
What Does [sic] Mean?
Instantly Highlight (Almost) All Be-Verbs in a Microsoft Word Doc
Types of Technical Documents
Developing software and driving off road
When to Use a Comma: 10 Rules and Examples
How to Break into Non-Fiction Content Writing with Press Releases
Smart content for marketing
She’s back to school…again. This time, it’s about UX Design.
Writing Technical Content for Low-Literacy and Struggling Readers
How to Sound Smart in your TEDx Talk
Soft Skills That Help In Technical Writing
Flare adds micro content feature, taking steps toward content management for AI scenarios
When you're in the business of complexification
The inverted funnel of API documentation
Full transcript of Building a business case for structured authoring (podcast)
ClickHelp Features: Context Help
Essential Confluence Features For Effortless Teamwork
PowerPoint Tip: Here’s a Simple Way to Build E-Learning Graphics
Why I decided not to become a grasshopper expert, or, Not deciding your focus based on where readers are clicking
How to Write a Novel: 10 Crucial Steps
The End of the Document? Not So Fast
Understanding the Myths and Realities of a True CDP
AI Deployments Depend on Human Skills Too
Enterprise Personal Analytics: The Solution to Lagging Productivity?
CIOs Share 4 Tips to Secure Funding for Projects
Is the Internet Hollowing Out the Middle Class?
ICYMI: Open Source vs. Open Core, Notes and Domino Return to Their Roots, More
Publicis Buys Epsilon for $4.4B, Salesforce Debuts New Einstein Services, More News
How to Measure Your Ecommerce Success
How to Keep Your Digital Transformation Projects From Losing Steam
What Does Martech's Ecosystem Evolution Mean for Marketers?
12 DevOps Tools for 2019 Worth Checking Out
Google Expands Cloud Search, Microsoft, Facebook Battle Privacy & More News
Hybrid Cloud: Bringing the Best of Both Worlds to the Enterprise
The Changing Nature of the Workplace
Don't Confuse Digital Transformation with Customer Experience
Are You Listening to Your Customers or Just Tuning Out?
Google Cloud CEO Kurian Reveals New Directions at Next ’19
What Gig Workers Bring to Forward-Looking Companies
Is Open Source Part of Your Search Stack?
Did You Know Your New Colleague Is a Robot?
How to Land Your Content Marketing Dream Job
Web Accessibility Serves Everyone: Here's How to Get Started
How a CDP Can Help Retailers Improve Customer Segmentation
The Goals and Benefits of a SaaS Marketing Strategy
Redesigning Usabilla’s Feedback Form
How Genesys Improves Documentation and Support with Feedback
Entwicklung des digitalen Reifegrads: Ein Interview mit Nespresso
When Cancel Buttons Should Not Say “Cancel”
Choosing Your Battles, Part 2
A Transparent Approach to Project Estimation, Part 1
Lead, Don’t Manage, Part 2
Une interview avec Nespresso : vers la maturité digitale
How to Explain UX Research to Skeptical Stakeholders
Reining in UX Regression
Usabilla Officially Joins SurveyMonkey
Connecting Online and Offline Customer Journeys
An Interview with Nespresso: Becoming Digitally Mature
Understanding User Adaptation to New Technology in the Manufacturing Industry
Time Change: How the UX of Time Begins Below the UI
Why Cancel Buttons Should Never Have a Color
How Hibbett Sports Transformed 70-Year-Old Brick & Mortar Model into an Omnichannel Success
Assertive Communication Skills: A Foundation for UX Success (Part 1)
AUX3: Making UX Research Track with Agile
10 Steps for Drafting a User Research Program, Part 1
Rubes Cartoon: User-friendly products
Forge a Guild: Elevate Your UX Team to Superhero Status
Digital Accessibility: Creating Inclusive Experiences and Avoiding Lawsuits
The Ultimate Introduction to Scrum (Book Review)
How to Conduct Field Research Anywhere (Book Review)
Design A Lead Gen Landing Page For Mobile That Converts
SVG Filter Resources and Demos
Sketch vs Figma, Adobe XD, And Other UI Design Applications
Privacy UX: Better Notifications UX And Permission Requests
Want to Take Your WP Site to the Next Level? Use These Top WordPress Plugins
Inspiring One-Page Portfolio Websites
Optimizing Performance With Resource Hints
The User’s Perspective: Using Story Structure To Stand In Your User’s Shoes
Represent Your Business with a Free .design Domain Today
Free Illustration Sources for Your Design Projects
Design At Scale: One Year With Figma
Insights from Recent Web Developer Surveys
Monthly Web Development Update 4/2019: Design Ethics And Clarity Over Style
Art Direction For The Web Using CSS Shapes
What Do Potential Clients Want to See in Your Portfolio?
Privacy UX: Better Cookie Consent Experiences
Understanding Subresource Integrity
7 WordPress Alternatives for Web Designers
Digging Into The Display Property: The Two Values Of Display
10 Free Tools and Apps for Optimizing Images
Best Practices for Managing Multiple WordPress Sites
How We Used WebAssembly To Speed Up Our Web App By 20X (Case Study)
Showcase of Retro Logo & Badge Designs
Privacy UX: Common Concerns And Privacy In Web Forms
Going Serverless With Cloudflare Workers
