Content, design, and usability news for content professionals.
Medical Writer: Guide Into Profession
Indirect References to Questions
Use Correct Tense with Third Conditional Sentences
7 Rules for Brilliant UX Documentation
How to Create Captions for Live Presentations
Standardizing company terminology
Podcast: API Design and Usability with Arnaud Lauret (API Handyman)
Pitfalls of Being a Technical Writer
When reference docs lack a tutorial -- a look at Wescheme's Bootstrap documentation for students learning programming
Impeachment Latin: 8 Terms Related to Politics
Minimalism in Technical Documentation
Practical Considerations: Comparing easyDITA to Microsoft Word
The need for a localization strategy (podcast)
Upcoming API Documentation Workshop in Los Angeles, Calif., on January 23, 2020
Reflecting on my latest SF API doc workshop
Freelancers are transforming the tech industry
Five factors to consider when localizing for India
IEC/IEEE 82079 and ISO 20607 on publishing information online
Black Friday for Technical Writers
Google Translator Toolkit to be Shut Down
Reluctancy and Humbleness
How to Create Winning Proposals in Confluence
A Reminder That ‘Fake News’ Is An Information Literacy Problem – Not A Technology Problem
Usability of Technical Documentation
Free Illustrations Perfect for Rise 360 Courses
90% of Intranets Fail: 5 Reasons the Intranet Industry Needs a Change
Measure What Matters
The Elephant in the Digital Transformation Room: The Long Tail of Legacy Tech
What to Expect From CX in 2020: 3 Accelerating Trends
These Digital Trends Are Here to Stay
Will the CDP Marketplace Consolidate in 2020?
TrueDialog Customer Data Breach: Lessons Learned
CMSWire Reader Advisory Board Members Share 2019 Challenges, Successes
6 Ways to Keep Employer Data Secure When Working Remotely
Align People, Process and Technology for Data-Driven Marketing Success in 2020
Salesforce CMS – The Trojan SharePoint of our Time?
Assess Search Performance With Search Tasks
Is a Hybrid Cloud Architecture Right for Your Business?
Top Customer Experience Acquisitions of 2019
From Discovery to Action: How Do You Operationalize Customer Journey Maps?
Augmented Reality and Virtual Reality Deliver ROI via Efficiencies and Cost Reductions
Amazon's AI Leadership Advances at re:Invent 2019
Why Customer Experience Is Everything
Creating Seamless, Personalized Self-Service Experiences With AI
Are US Companies Ready for California’s New IoT Security Law?
What’s the Glue That Holds Your Tech Stack Together?
Running a Content Migration Project? Don't Forget Your Business Leads
How to Take Your Chatbots to the Next Level
UX Pros Design for all Possible Outcomes — Including Bad Actors
An Interview With Kiwi's Director of Customer Experience
Why You Shouldn’t Use Solid or Underlined Text Fields
Use storytelling to accelerate your organizational change
Scaling your organization’s design capability: The limits of your design team
Molding Yourself into a Leader, Part 2
The Perils of Client Recruiting
Sample Chapter: Writing Is Designing
UserZoom State of UX in the Enterprise 2019: Top Challenges, Trends, and Opportunities
Integrating Usability Testing into Your UX Process
Rubes Cartoon: Voice Interfaces
Forrester Webinar Recap: 2020 Predictions for CX
ProtoPie: The Interaction Design Tool UX Designers Need
Evaluating Smart Speaker UX: Guidelines and Approach
The Fourth Lens: Making Design Thinking Work for Digital Health
Creating and Implementing a Scorecard System to Increase Organizational User Experience Maturity
A Day in the Life of a UX Manager
Can Voice-Driven Virtual Assistants Help Eliminate Physician Burnout?
Human-to-Human Interaction Style in Voice User Interface Design
The Perils of Low-Hanging Fruit: Assessing “Viability” within the Minimum Viable Product
Five Years of UX Research Operations Improvements at Novo Nordisk: A Retrospective Reflection
Designing Great Voice User Interfaces—More than Creating Good Conversations
How to tell when it’s time to change your organizational structure
What the Trend of Values-Driven Consumers Means for Companies Today
Porkbun: Your Very Own .design Domain for Free
Artificial Intelligence and User Experience
How to Bridge the Gap Between Your UX Design and Development Teams
22 Amazing Gifts For Designers – 2019 Edition
Should Your Portfolio Site Be A PWA?
Struggling to Find Web Design Projects? Try These Ideas.
Building A CSS Layout: Live Stream With Rachel Andrew
Struggling To Get A Handle On Traffic Surges
Adobe XD vs. Sketch vs. Figma – Comparing Top UI Design Tools of 2019
Brand Illustration Systems: Drawing A Strong Visual Identity
40+ Best eCommerce WordPress Themes for 2019
How To Design Profitable Sales Funnels On Mobile
10 Places to Find Beautiful Free SVG Icon Sets
How To Build A Real-Time Multiplayer Virtual Reality Game (Part 2)
What to Look for in a Gutenberg-Compatible WordPress Theme
Get Started With UI Design With These Tips To Speed Up Your Workflow
Meet “Inclusive Components”: Accessible, Bulletproof Front-End Patterns
Smashing TV Live: Privacy UX, A Session With Vitaly Friedman
Smashing Podcast Episode 4 With Heydon Pickering: What Are Inclusive Components?
The Ultimate Collection of Free Texture Downloads
How To Ease Your Team’s Development Workflow With Git Hooks
Beating The End Of The Year Rush (December 2019 Wallpapers Edition)
Black Friday 2019: Support Indie Makers
Abstracting WordPress Code To Reuse With Other CMSs: Implementation (Part 2)
Mastering OOP: A Practical Guide To Inheritance, Interfaces, And Abstract Classes
Free Bootstrap Website Templates Worth Checking Out
Programmatically Discovering Sharing Code With oEmbed
A Guide to Understanding GSAP JavaScript Animation
