Content, design, and usability news for content professionals.
Good vs. Well
New article in API course: Processes for reviewing documentation
Burnout Recovery Strategies for Technical Writers
How to Rock Remote Work
A Cheat Sheet of Confluence Shortcuts: Free PDF Download
How We Hire
How to Manage Restrictions Across Multiple Confluence Pages
K15t vs. Coronavirus #FlattenTheCurve
What’s Wrong with Retrofitting an Accessible E-Learning Course
Going to Atlassian Summit? Here's What You Need to Know
The Life of an App Marketer at K15t
Join us at ConVEx this week!
On cultivating a garden while the world is crumbling around you
Leadership from The Bottom-Up: Three Tactical Leadership Principles Every Government Writer Should Master
Where Should I Host a Technical Writing Portfolio?
Three Ways to Use Theme Colors in E-Learning Courses
Let’s Save “Critique”
Information architecture in DITA XML (podcast)
September 2020 release of Adobe RoboHelp (Update 1 of Summer Release 2020)
WTD Podcast Episode 31: Site search, with Peter Levan
SmartBear's 2020 API report finds 'Accurate and detailed documentation' to be second-most important characteristic of APIs
User Guide Template
Adobe RoboHelp Server and FrameMaker Publishing Server (Summer 2020)
Will it blend? Legacy content and digital transformation
Companies Grapple with the Return to Office Decision
Content Sprawl Happens: How Will You Manage It?
How Do You Tell One Digital Cheese From Another?
Does Your Company Have a Compelling Customer Experience Vision?
HubSpot Updates Enterprise CRM, Salesforce Sets Debut for CDP and More News
5 Microsoft Teams Upgrades That Take It Deeper Into the Workplace
How to Keep Customer Advisory Board Momentum Going in the Months Ahead
Understanding the Foundational Concepts of Organizational Design
Solving Employee Experience Problems With Customer Experience Skills
Business Processes or Analytics: What Comes First?
How to Develop Dynamic Customer Experience Practices
Why Digital Workplace Growth Will Push Cloud Spending in Coming Years
A Look Back at Early 2020 Marketing and Customer Experience Predictions
Universal Events: Taking Triggered Marketing From Good to Great
It's Time to Raise the Bar for Employee Experience
Ajay Sampat: DX Growth Is All About Team Synergy
Becoming Customer-Centric Starts With the Truth
Why Organizations Need To Build Better Data Management Strategies
Two Nonprofits Breaking Down Barriers for Underrepresented Communities in Tech
What Would a 'Smart' Digital Workplace Look Like?
Spotify Video Ads Expands Choices for Podcast Marketing Strategies
The Public Cloud Brings Stormy Weather
Cloud Elasticity: Continuous Access to the Resources You Need
Boost Your Voice of Customer Program With These Tactics
Microsoft's Underwater Data Center Makes Environmental Strides
Flow Patterns for Figma
Secrets to High Engagement on Hamburger Menus
Differentiating UX Strategy from Tactics
Remote UX Research: Advantages and Disadvantages, Part 1
Growing Your Career as a Multidisciplinary UX Designer, Part 1
Book Review: The User’s Journey: Storymapping Products That People Love
How to Make Digital UX Seamless and Customer-Centric
Usersnap: The Snappiest Way to Get Customer Feedback
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How to Make Digital UX Intuitive and Effective
Solving the Megaton Problem with Mega Menus
Mobile Is Now Everything
Leveraging Virtual Reality for UX Research
The Practice Spotting Tool for Meaning Makers
Nearly Half of Companies Start Most UX Design Work from Scratch
Engaged: Designing for Behavior Change
The Top 3 User Experience Terms You Should Know [Video]
How Scan Control Improves the Readability of Content Cards
Usability Aspects of Wearable Technology
Reliability and Validity: Ensuring a Foolproof UX Research Plan
On a Path to Transparent Collaborations: Weave
Cultural Dimensions of Chinese-American Websites
Rubes Cartoon: Multi-language Content Strategy
Rubes Cartoon: Voice Interfaces
This Week In Web Design – September 25, 2020
Intuitive Design? No Such Thing!
20 Top WordPress Themes In 2020
Unexpected Learnings From Coding Artwork Every Day For Five Years
Video Tutorial: How To Create A Responsive Image Slider
Simplify Your Stack With A Custom-Made Static Site Generator
A CSS Grid Framework For Shopify Collection Pages
Smashing Podcast Episode 25 With Anthony Campolo: What Is RedwoodJS?
25+ Interesting CSS Text Effects
How To Build Rapport With Your Web Design Clients
This Week In Web Design – September 18, 2020
Comparing Styling Methods In Next.js
19 Trippy & Glitchy CSS Distortion Effects
Advanced GraphQL Usage In Gatsby Websites
Designing For Attention
This Week In Web Design – September 11, 2020
Smashing Magazine Is Fourteen!
An Introduction To Running Lighthouse Programmatically
Get Up And Running With Craft CMS
30+ Useful Pure CSS Code Snippets
How To Build A Blog With Next And MDX
Designing With Reduced Motion For Motion Sensitivities
Smashing Podcast Episode 24 With Cassie Evans: What Is SVG Animation?
Smart Interface Design Patterns In Your Pocket: Checklist Cards PDF