Content, design, and usability news for content professionals.
Epistemology vs Agnotology
Write the Docs Podcast Episode 33: Simplified user interfaces, with Anton Bollen
Structured content and evolving needs
Site analytics for 2020-2021 -- trends, reflections, and thoughts
What Are Some Examples of Technical Writing?
“Become” and a Question of Syntax
Is This as Good as It Gets? Two Reasons Why E-Learning Isn’t Better
Measuring documentation quality -- a rubric for developer docs
Finding the value when selling structure (podcast)
Words for People
Code-switching Is Not Cultural Oppression
Autogolpe —Another Word for Seizing Power
Where Does E-Learning Fit into Learning
Job Ideas for Technical Writers in an Age of COVID-19 Pandemic
Reconnecting in 2021
Microsoft Manual of Style for Technical Publications Quiz Book
How to Write a Software “Release Notes” Document
HOW TO FIND A JOB AS A NONFICTION WRITER: Job Hunting, Employment, and Career Advancement Guide for Nonfiction Writers
Dangling Participle Worksheet: 100 “Puzzles” with Solutions Kindle Edition
“Many of life’s failures are people who did not realize how close they were to success when they gave up.” – Thomas A. Edison
“In the end, it’s not the years in your life that count. It’s the life in your years.” – Abraham Lincoln
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” – Benjamin Franklin
“When you reach the end of your rope, tie a knot in it and hang on.” – Franklin D. Roosevelt
“Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking.” -Steve Jobs
“The way to get started is to quit talking and begin doing.” -Walt Disney
Nicole Alvino: Give Workers What They Need, Then Give Them a Voice
How to Troubleshoot Your Third-Party Demand Gen Program
The Future of CX Is Now
6 Compliance Tips for California Privacy Rights Act (CPRA)
Not So Open Any More: Elasticsearch Relicensing and Implications for Open Source Search
The Future of IoT and the Digital Workplace
Embracing Sustainable Design, Part 2
Reclaiming the Relationship Between Individual and Brand
Why CVS Is Betting on Brick and Mortar
What Does the Qualtrics $14 Billion IPO Mean for the CX Market?
Getting the Most Out of Internal Audit
Digital Workplace Tech Expanded in the Pandemic. Here's What's Next
Zoom Gains Ground in Telephony, Microsoft Adds Video Features to Teams & More News
Pega Acquires Qurious, Salesforce Introduces Loyalty Management & More CX News
Not All Customers Are Created Equal
That's the Way the Cookie Crumbles
Marketing Experts Share Their 2021 Trends
The Power of Digital Empathy for Making Customer Connections
What Do the Google Antitrust Lawsuits Mean for Marketers?
CMS vs. DMS: Understanding the Key Differences
Drupal's Business Survey Drops, WordPress Launches State of the Word & More News
Delivering Value From IT Audit
Uncertainty Reigns About the Start of the Hybrid Work Era and More HR Tech News
Take Your Cloud Strategy Into the Future
When Personalized Enterprise Search Results Are Hidden in a Black Box
Human Factor Principles in UX Design
Employee Journey Mapping
Creating Presentations for Stakeholders
6 Reasons Your Touch-Screen Apps Should Have Voice Capabilities
Book Review: How Design Makes the World
Why Mobile Apps Need Voice Interfaces
Potential Dangers of Becoming Data Driven
5 Cognitive Psychology Theories that Contribute to the Quality of UX Design
Don’t Use Inverted Color Cues on Toggle Buttons
5 Successful Customer Service Strategies of Top Grocer Trader Joe’s
Taking Advantage of Extending Reality
A Little Human Goes a Long Way
10 Steps to a Great Employee Experience
The Next Innovator’s Dilemma. Innovating in the times of New Normal
Regionalizing Your Mobile Designs, Part 2
Understanding Gender and Racial Bias in AI, Part 3
Hibernation and Innovation
Making Meaningful Business Propositions
Case Study: Learnings from the Design of an Online-Education Platform
The State of UX for 2021
Why Toggle Buttons Should Never Look Like Action Buttons
How Do the Best Companies Retain Customers?
5 ways to improve your B2B customer experience
Why The Best Measure Of Customer Value Is The Value You Provide To Your Customers
16 Innovative UX Practices for the Perfect Login Form
How To Build A Node.js API For Ethereum Blockchain
Using Grommet In React Applications
This Week In Web Design – January 15, 2021
New Year, New Beginnings: Smashing Workshops & Audits
Web Design Trends 2021: The Report
Smashing Podcast Episode 33 With Charlie Gerard: What Is Machine Learning?
Front-End Performance Checklist 2021
First Week In Web Design – January 8, 2021
Getting Started With The GetX Package In Flutter Applications
How To Make More Money Selling Shopify Apps In 2021
Should The Web Expose Hardware Capabilities?
Towards An Ad-Free Web: Diversifying The Online Economy
Sparks Of Inspiration To Welcome The New Year (January 2021 Wallpapers Edition)
A Practical Introduction To Dependency Injection
Creativity In A World Of Technology: Does It Exist?
What’s Coming To VueX?
How To Optimize Progressive Web Apps: Going Beyond The Basics
Feature Prioritizing: Ways To Reduce Subjectivity And Bias
