Content, design, and usability news for content professionals.
Free Resources and Subscriptions for Tech Writers to Stay Engaged
MS Word 2010 Power Shortcuts
In The Wake of COVID-19, Digital Reigns Supreme
Back Up Your Data Day
RoboHelp 2019 – Update 12 (March 2020)
Who Doesn’t Need Free Illustrations for E-Learning
Misbehaving Memes: thou, with, and went
The benefits of a taxonomy (podcast, part 1)
Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles
How Gen Z can succeed during a recession, from a millennial who’s been there – Forbes
Podcast: Users as producers of knowledge — conversation with Nupoor Ranade about how tech writer roles are changing
How SaaS will Save Your Future
Social Distancing Edition: Coping with Working from Home When You Have To
3 Sentences in Which Semicolons Are Superfluous
Staying updated about what developers are changing -- my techniques for information sleuthing
Going to Atlassian Summit? Here's What You Need to Know
From Mercury to Hermeneutics
Health Checklist for Your Technical Documentation
UX writing processes and considerations -- WTD podcast episode 28
Tech comm podcasts are growing -- here's a list
Use cases for content reuse
Life on reset -- new dynamics emerging
We all have to be in this for the long haul.
Working from home — things I've bought
6 Things You Should Stop Doing to Your Technical Docs
How Google Analytics Social Media Reports Help Improve Marketing Crisis Responses
Simple Ways to Improve Video ROI
CIOs Embrace the Customer Experience Challenge
Practice Social Distancing Outside. Practice Social Closeness at Home
Office 365 to Become Microsoft 365, Google Suspends Blocking of Apps and Other News
6 Free Martech Courses That Will Help Sharpen Your Skillset
Gartner Names Content Marketing Leaders, AppsFlyer Names SVP and Other News
We Need to Get Our PIM Houses in Order
AI for Customer Experience: Late Adopters Are Reaping the Benefits
Techies, Fuzzies and the All-Remote Workplace
IT Modernization: Where Should You Start?
How 6 Martech Companies Are Handling Operations During COVID-19
6 Issues Marketers Need to Consider for Successful AI Implementations
Where Self-Service Ends and Direct Customer Support Begins
Work at Home, Learn at Home: Designing an Online Curriculum
Dealing With the 'Soft' Challenges of Remote Work
Magnolia 6.2 Released, Two TYPO3 Releases Available, and More Open Source News
Which Flavor of Customer Data Platform Is Right for You?
The Skills Your Customer Experience Team Needs to Succeed
RSA Conference 2020 Brought the Human Element to the Fore
Putting Leadership to the Test
Why Your Customer Experience Strategy Needs a CDP
How to Increase Blog Post Conversions
Not All Data Whizzes Are Created Equal: Melding Science and Engineering
6 Ways to Improve Employee Recruiting and Retention
Three vital skills your team can borrow from improv amid COVID-19
We’re Here for You During COVID-19
Retaining Your Sanity as a User Researcher
Book Review: Change by Design
UX and the Big Picture, Part 3: The Solution
Big Data: Revolutionizing UX Design Strategies, Part 3
Navigating a UX Job Search
Diagnose your team mindset in the time of the coronavirus
Why Radio Buttons and Checkboxes Can’t Co-Exist
Six best practices for remote meetings
Avoiding User Research No-Shows
Understanding Cultures
Are You Sure? Versus Undo: Design and Technology
Book Review: Do I Make Myself Clear?
Book Excerpt: Why We Fail
Rethinking service blueprints for Agile delivery
Rubes Cartoon: Voice Interfaces
Designing for Social Technologies: Responsible Privacy Design
The Cost of Bad Design (Book Review)
Evaluating Smart Speaker UX: Guidelines and Approach
The Fourth Lens: Making Design Thinking Work for Digital Health
Creating and Implementing a Scorecard System to Increase Organizational User Experience Maturity
A Day in the Life of a UX Manager
Can Voice-Driven Virtual Assistants Help Eliminate Physician Burnout?
Human-to-Human Interaction Style in Voice User Interface Design
This Week In Web Design – April 3, 2020
Django Highlights: Templating Saves Lines (Part 2)
10+ Favorite Figma Plugins
What Should You Do When A Web Design Trend Becomes Too Popular?
Stay Positive, Stay Creative (April 2020 Wallpapers Edition)
Visual Design Language: The Building Blocks Of Design
How to Work with Clients During a Crisis
Smart Interface Design Patterns Checklists PDF
This Week In Web Design – March 27, 2020
How To Make Life Easier When Using Git
How Should Designers Learn To Code? Git, HTML/CSS, Engineering Principles (Part 2)
30+ Fun and Playful Fonts For Web Design In Spring 2020
Upcoming Web Design Conferences (April 2020 – August 2020)
Smashing Podcast Episode 12 With Paul Boag: What Is Conversion Optimisation?
Announcing Smashing Online Workshops
3 Important Tips For Freelancers On Training Your Clients
Inspired Design Decisions With Otto Storch: When Idea, Copy, Art And Typography Became Inseperable
This Week In Web Design – March 20, 2020
Creating Sortable Tables With React
A Practical Overview Of CSS Houdini
20+ Deliciously Dark Website Designs
How Should Designers Learn To Code? The Terminal And Text Editors (Part 1)
How Indigo.Design Usability Testing Takes The Guesswork Out Of Web Design
How To Create A Web Design Style Guide
Implementing Infinite Scroll And Image Lazy Loading In React
