Content, design, and usability news for content professionals.
The most perfect 20-mile biking loop in Santa Clara
Real Ways to Earn Money Online Is Exactly That
Finished up the section on documentation processes (for now)
New API course article: Processes for changing internal doc culture
New API course article: Processes for external contributors
How to Create a Documentation Structure That Works for the Whole Team
Double-Parking, Straddle, and To Seek Out
Serving up content strategy
LavaCon UX Review: Case Studies, Content, and Metrics Impact Every Part of Business
Build a Help Center on Confluence Cloud with Scroll Viewport
Here’s Why There’s Nothing Wrong with Click & Read E-Learning
The story behind Document360 -- podcast with founder Saravana Kumar
Documentation templates and The Good Docs Project
Words To Describe Disasters
The personalization paradox (podcast)
Process for collecting feedback post-release (new article in API doc course)
Create a Public Documentation Library in Confluence Cloud
The Life of an App Marketer at K15t
A Super Simple Tip When Testing E-Learning Templates
How does Document360 handle challenges with API documentation?
Five Linguistic Oddities in the Media
DITA: The next generation (podcast)
The Life of a Software Developer at K15t
5 Reasons to Build a Help Center on Confluence
We Created a Help Center in Confluence and You Can Too
Top Reasons A Website Is Not Ranking
Sharing the Importance of SEO to Your Company
How to Handle Email Marketing Effectively
Custom Printed T-Shirts Business Plan and Marketing
Why Intranets Are Key to a Functioning Digital Workplace
5 Things Learned From 5 Years of Digital Transformation
The 6 Basic Needs of the Remote Worker When Doing a Task
How to Create Customer-Driven Content That Converts
Best Practices for Post-Sale Customer Experience
What Marketers Need to Know About the California Privacy Rights Act
Customer Experience during a Pandemic
Keeping Pace With the Technology Behind Digital Transformation
Now Is the Time to Replace VPN With Zero Trust
Playing to Your Strengths and Aligning Your CX Strategy
How Google Consent Mode Helps Balance Customer Privacy and Customer Experience
4 Tips for Getting Executive Buy-in on Your Customer Experience Strategy
6 KPIs to Measure the Omnichannel Customer Experience
Are You Mastering the 5 Basics of Online Customer Engagement?
What We've Learned From the Past Decade of Digital Transformation
Digital Transformation: What Can Marketers Do When Your 3-Year Plan Flips to 3 Months?
How to Increase Customer Engagement Through Interactive Quizzes
We Need to Do More About Electronic Waste
ICYMI: What's Behind Adobe's Workfront Buy, Data Analytics Gains Traction
CIOs Reimagine the Workplace of the Not-So-Far-Off Future
Why Digital Transformation Is a Never-Ending Process
A More Efficient Way to Display Data Tables
A Case of Accidental Anthropomorphism
The Nine Principles of UX Design Psychology: Can You Predict the Behavior of Your Users?
Tips for Conducting Remote UX Research and Testing, Part 2
Debunking the Myth of the Fold
How Design Entrepreneurs Can Keep Growing During COVID-19
Book Review: Laws of UX
5 Ways Agile UX Can Revolutionize Your Business
5 learnings every Product Designer should absolutely steal from Studio Ghibli movies
3 Small Ways to Make Large Sidebar Menus Scannable
Q&A From My CXPA Webinar: From Journey Mapping To Journey Management
Q&A From My CPXA Webinar: From Journey Mapping To Journey Management
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What Teenagers Expect from Your Chatbot
7 Reasons Your Website Needs to be Accessibility Compliant in 2020:And how to make it compliant as well
Strong Layout Hierarchy Reduces Content Overload
Product Validation In A Real-Life Scenario: Intercept Field Study
Using Data to Design Equity-Centered Cities
Growing Your Career as a Multidisciplinary UX Designer, Part 2
Understanding Gender and Racial Bias in AI
Regionalizing Your Mobile Designs, Part 1
Designing with the Mind in Mind
Universal-Design Principles and Heuristic Guidelines
Empathy In Artificial Intelligence: An Important Transition Of Human Evolution
These are the UI/UX trends you need to keep an eye out for in 2021
Reactive Variables In GraphQL Apollo Client
Copy Docs: Make Your Microcopy Full And Consistent, And Maintain It
Testing Vue Applications With The Vue Testing Library
A Comparison Of <code>async/await</code> Versus <code>then/catch</code>
This Week In Web Design – November 20, 2020
What A Time To Be Smashing!
A Thoughtful Way To Use React’s <code>useRef()</code> Hook
Impressive Pure CSS Drawings, Animations, and More!
Standardizing <code><select></code> And Beyond: The Past, Present And Future Of Native HTML Form Controls
Making Sense Of TypeScript, In 50 Lessons
Smashing Podcast Episode 29 With Leslie Cohn-Wein
Creating A Continuous Integration Test Workflow Using GitHub Actions
This Week In Web Design – November 13, 2020
From The Experts: Global Digital Accessibility Developments During COVID-19
Authenticating React Apps With Auth0
Best Practices For E-Commerce UI Design
A Dive Into React And Three.js Using <code>react-three-fiber</code>
Building Serverless Front-End Applications Using Google Cloud Platform
Data Visualization With ApexCharts
Internationalization And Localization For Static Sites
What Can Web Designers Do With Their Unused Designs?
Smashing Podcast Episode 28 With David Darnes: What Is Eleventy?
Native CSS Masonry Layout In CSS Grid
Be Kind, Be Curious (November 2020 Wallpapers Edition)
