Content, design, and usability news for content professionals.
How to Simplify E-Learning Templates
Podcast: content (conference) strategy
Evaluating the user experience of documentation -- Podcast with Bob Watson
Oxford Comma: Yes or No? A Compilation of Opinions and Recommendations
Chatbots were the next big thing: what happened?
Writing for chatbots – Microsoft Style Guide | Microsoft Docs
A Guide to Terminal Punctuation
Save Time & Money with Hybrid E-Learning Design
Non-Reference Content section updated in API course
Hiding Complexity -- A new Simplifying Complexity article
We’re hiring: the consulting life at Scriptorium
Sense and Sensibility
How to Find a Good Technical Writer
XML Documentation for Adobe Experience Manager 3.0 launched
Microsoft Buys Coding Platform GitHub for $7.5 Billion
Content Strategy Intersects with Technical Writing & User Advocacy
A Guide to Nouns
Full transcript of Content strategy pitfalls podcast: change management
[Guest Post] Strategic TechComm: FrameMaker is XML authoring made easy – by Matt Sullivan
How to Save Time When Using Variables in Your E-learning
Names of Plants, Food, and Drinks Formed by Folk Etymology
Content strategy pitfalls podcast: change management
Technical Writing & Inspiration
How to Use the “Oxford Comma” in Technical & Business Writing
One word, one meaning
Where Do Design and Business Strategy Meet? Design Thinking
3 Tips on Delivering Real-Time Financial Planning
The Enterprise Chatbot: Your Future Coworker?
Machine Learning Fragmentation Is Slowing Us Down: There Is a Solution
Are Senior Managers Out of Touch With Workers Digital Needs?
The 3 Essential Sources of Customer Insight
Chris McNulty: The Digital Workplace Is About Progress, Not Perfection
9 Takeaways from SAP's Sapphire Now
ICYMI: Embrace Design Thinking for CX, An Intro to Blockchain
Microsoft Pushes Teams Into Conference Rooms, Google Tasks Stands Alone, More News
Is It Really All About Culture?
Marry Customer Data Platforms and Master Data Management for Your Customer Data Needs
Gartner Names Digital Commerce Leaders, Hootsuite-Facebook Integration and Other News
The Freemium Model Only Goes So Far With Your MarTech Stack
Climbing to DAM Success, One Step at a Time
The Rocky Path to Personalization
Blockchain-as-a-Service Aims to Take The Pain Out Of Deployments And Use
How Executives Can Lead the Way in SharePoint and Office 365 Adoption Efforts
Why Now Is the Time for Live Video
How Design Thinking Can Help Improve Your Organization's Customer Experience
With Customer Experience, Time Is Money
Unpacking the Complexities of Enterprise Search Behavior
User Experience Debt Is Sapping Our Productivity
Today's Product Managers Know Who's the Boss: The Customer
9 Enterprise Voice of the Customer (VOC) Tools You Should Know About
Start Your Day With User Feedback: Promoting Customer-Centricity Throughout an Organization
How Digital Transformation Brings Positive Changes in Customer Experience
How to ensure that your paper readership follows through the digital transition?
Empathy and UX: You Can’t Have One Without the Other
4 Tips for Handling a Product Owner Who Is Nervous About UX Research
Connecting the Dots to Create Magic at the Intersections
User Research Within Budget
The 9 Best A/B Testing Tools: How Using Them Can Improve Your User Experience
Evidence-Based Story Mapping
The Customer-Centric Framework: Ask, Analyze, Act
Case Management
Design Thinking and SAFe® Agile: HCD at USAA
Comment s’assurer que votre lectorat papier suivent la transition digital?
How to Use UX Research to Guide an Agile Process
Getting the Most Value out of Your Customers’ Data: Managing Your Feedback Inbox
UX Research: Facing Ambiguity Head On
Making the Shift from Designing GUIs to Designing VUIs
Creating a UX Team within a Large Enterprise
Measuring Usability in a Lean Assembly Environment
Designing for Emotion
Organization Hacking: Leveraging Other Disciplines to Get to Great UX
Playful Interfaces: Designing Interactive Experiences for Children
Devenez Centré Client grâce à une solution Voix du Client
Bienvenue dans le monde d’Usabilla
Agile UX: It’s Not as Bad As You Think
In 2018, Work with the Best Resources For Designers & Developers
BEM For Beginners: Why You Need BEM
Monthly Web Development Update 6/2018: Complexity, DNS Over HTTPS, And Push Notifications
The Problem with Patterns
Smashing Book 6 Excerpt: Bringing Personality Back To The Web
Meet Smashing Book 6: New Frontiers In Web Design
How to Stay Focused and Productive as a Freelancer
Building A Pub/Sub Service In-House Using Node.js And Redis
10 Amazing Examples of CSS & JavaScript Animated Logos
How To Turn Your Users Into Advocates
Once Upon A Time: Using Story Structure For Better Engagement
Necessities of a Home-Based Web Designer
10 Free Customizable CSS Snippets for Radio Toggles & Switches
How You Can Benefit from Video Landing Pages
10 Tips to Boost the Efficiency of Your In-House Design Team
Orchestrating Experiences
Keeping Node.js Fast: Tools, Techniques, And Tips For Making High-Performance Node.js Servers
10 Free Excel Templates for Freelance Designers
8 Free Lightweight CMS Engine Alternatives To WordPress
UX Your Life: Applying The User-Centered Process To Your Life (And Stuff)
The Trouble with Cheap eCommerce
10 Free CSS & JavaScript Snippets for Creating Animated Loaders
The Ethics Of Persuasion
Making Avengers ID Card In HTML And CSS
10 Unique & High Quality Free Photoshop Brush Packs
