Content, design, and usability news for content professionals.
Shakespeare—for All Time
Free Templates: How to Export Your Confluence Content to Comply With DIN and ISO Standards
Build a Help Center on Confluence Cloud with Scroll Viewport
5 Reasons to Build a Help Center on Confluence
How to Rotate Text in MS Word
Portrait
Technology Considerations When Building E-Learning Courses
DITA for small teams (podcast)
What is an E-Learning Course?
Content operations (ContentOps)
How to Pronounce the digraph AE in English
Here’s a Quick Way to Instantly Have Closed Captions
Switching from Skype to Zoom for podcasting tools
How to align your content strategy with your company’s needs (podcast)
The Preposition “Amid”
Videocast: Micro content and Flare -- Conversation with Kate Schneider
Keep your (digital) motor running…
How to Write a Perfect Bulleted List
Updated glossary article with technical examples [API doc course]
Analyzing doc portals by looking at developer journeys -- recommended podcast episode from Cherryleaf
My life story, or reflections on what shaped my life's career trajectory
“What’s the Difference Between an Index and a TOC (Table of Contents)?”
5 Top Rules of Index Construction
A Quick Tip on Developing Course Content
A Blooming Writing Niche for “Green Technical Writers”
inMotionNow Acquires Lytho, Arc Publishing Rebrands as Arc XP and More CX News
Ready for Yet Another Label for Content Management Software? Meet Agile CMS
Creating Content in B2B: How to Avoid the Substance Gap
Leaders, Invest in Communication Now to Prepare for a Post-Pandemic World
Optimize Your B2B Sales Process for Success in a Virtual Marketplace
Customizing the Infinitely Configurable AI: It Takes Data and Time
Forget the Cookie and Get Out of Walled Gardens: Focus on Marketing Fundamentals
Make Responsible AI Part of Your Company's DNA
Citizen Developers: Some Assembly Required
Microsoft Finds Bosses Out of Touch, Google Workspace Tightens Storage and More News
How to Use CX as a Competitive Advantage During Retail Disruption
Leverage Social Media for Account-Based Marketing
Why Remote Working Will Not Become the New Work Model
Twitter Spaces Challenges Clubhouse for the Live Audio Social Media Crown
'Better, Simpler Strategy': A Blueprint for Creating Business Value
What We Can Learn From the Breakdowns in the Government's Vaccine Digital Rollout
Unlock One-to-One Personalization With Structured Content
9 Tips To Better Optimize Your Content Operations
Before Going Back to the Office, Leaders Must be Ready
Low Code Finds Its Place in the Digital Workplace
The Results Are In: Content Is Still King in 2021
Customer Data Platforms: Caveat Emptor
How Apple and Google’s Tracking Rules Are Impacting Advertisers and Marketers
CX Decoded Podcast: Overcoming Marketing Bad Habits
Building our user research library from scratch
Staying Human in the Age of Big Tech
A design system’s practical guide (Book Review)
Truth telling for businesses about valuing Customer Experience (Book Review)
Activism and COVID-19: Older Southeast Asian Women Embracing Technology
Accessible Designs Make Better Products: Workday’s Story
Building an Accessibility Library
Inside the Design Process to Protect People’s Health on Public Transit
Overusing Accent Colors Lowers User Efficiency on Interfaces
10 cancellation flow examples and why they work
Is Voice UI the future of user experience design?
Onboarding: best move for user retention in mobile apps
How we have improved the Candidate Rejection Experience at Intel using UX Research Techniques
Creating an Online Learning Platform for an Education Company — UX Case Study
Technology Moats: The Dark Pattern of Intentional Friction Barriers
Cognitive Interviewing: A Method to Evaluate Surveys
Open vs Closed: a Critical Question for Designing and Building Experiences
The Optimal Way to Mark Optional Form Fields
Five Positive Design Trends Informed by Crisis and Change
Effective Design Communication in the Time of Zoom Fatigue
A Simple Method to Analyze Task Flow
Required Data Fields That Aren’t Really “Required”
Why the ‘Everyone Is a Designer’ Debate Is Beside the Point
Optional Fields You Should Remove on Your Form
The Future of your Hyperautomation Strategy is Conversational AI
This Week In Web Design – April 9, 2021
Growing UX Maturity In Organizations: Education And Training (Part 3)
Better Documentation And Team Communication With Product Design Docs
Flaky Tests: Getting Rid Of A Living Nightmare In Testing
Don’t Lose Your Head: Evaluating Headless
Vanilla JavaScript Code Snippets
This Week In Web Design – April 2, 2021
Guarding Against Disposable Design
Meet Utopia: Designing And Building With Fluid Type And Space Scales
The Small Joys Of April (2021 Wallpapers Edition)
Choosing A New Serverless Database Technology At An Agency (Case Study)
SVG Generators
This Week In Web Design – March 26, 2021
Growing UX Maturity: Knowledge Sharing And Mentorship (Part 2)
How To Boost Media Performance On A Budget
Reactivity In Vue
A Deep Dive Into Eleventy Static Site Generator
Going Headless: Use Cases And What It’s Good For
A Complete Guide To Accessible Front-End Components
This Week In Web Design – March 19, 2021
How To Get Web Design Clients Fast (Part 1)
What’s New In Flutter 2?
Good, Better, Best: Untangling The Complex World Of Accessible Patterns
CSS Generators
